Booking Software for Plumbers

A leak doesn't pause while your customer decides who to call. Water keeps finding its way under the cabinet or through the ceiling below for every minute that takes, so the emergency job and the planned job need to work differently. kiwilaunch books the emergency call as a service of its own, a promise about how soon someone can be there, while the water heater swap, the drain camera inspection, and the re-pipe get the length and the day they need.
  • The emergency callout booked as a promise about how soon, kept separate from the jobs you can plan
    The emergency callout booked as a promise about how soon, kept separate from the jobs you can plan
  • Water heater swaps, drain work, and re-pipes get the length the job needs, not what's left over
    Water heater swaps, drain work, and re-pipes get the length the job needs, not what's left over
  • Coverage tightened to what you can reach before water spreads, widened for work you're driving to on purpose
    Coverage tightened to what you can reach before water spreads, widened for work you're driving to on purpose
  • Card taken through Stripe, at booking, from the dashboard, or at the door with Tap to Pay on iPhone
    Card taken through Stripe, at booking, from the dashboard, or at the door with Tap to Pay on iPhone
Adjustable wrench and a roll of tape on a sunlit windowsill by copper pipe
Chrome faucet dripping a single bead of water above a blurred wrench
Gloved hands fitting a brass compression joint onto copper pipe under a sink
Book online
Woman kneeling at a kitchen sink reaching under the cabinet with a wrench
kiwilaunch product demo

Integrate with your website or use our standalone booking page

Copperline Plumbing's Emergency Callout service page with a postcode entry and Book Now button

Booking widgets in your website

  • Integrate in 3 mins with an embed scriptIntegrate in 3 mins with an embed script
  • Your own web pages convert to paying customersYour own web pages convert to paying customers
  • Compatible with all systems (Wix, Wordpress, Squarespace, Weebly and more)Compatible with all systems (Wix, Wordpress, Squarespace, Weebly and more)
Copperline Plumbing's booking page listing emergency callout, drain clearing and bathroom install

Standalone booking page

  • Your custom domain and designYour custom domain and design
  • Use in your ads (social media, newsletters)Use in your ads (social media, newsletters)
  • Optimized for conversion and customizableOptimized for conversion and customizable
Laptop showing the kiwilaunch admin dashboard with sales, bookings and staff figures

Plumbing scheduling software for the call that can't wait and the one that can

A leak doesn't wait for a convenient time. kiwilaunch keeps the emergency callout and the planned job as separate services, each with its own length, so a burst pipe under the sink isn't given the same slot as a water heater swap booked for later. Coverage is set per service, tight where you need to reach a flooding kitchen fast, wider for planned work you're driving to on purpose. Customers book and pay by card either way, through Stripe in the booking flow or from your dashboard.
Pipe wrench, tape, sealant and torch laid out on a folded towel

Plumber booking software that treats the leak like a clock

The moment someone notices water where it shouldn't be, under a cabinet, through the ceiling below, every extra minute makes it worse. Set the emergency callout up as its own service with its own length, distinct from the drain inspection or the re-pipe already sitting on the calendar. The first promise you're making is how soon you can get there, not what you'll find when you do.
Plumber crouched beside a customer's open kitchen cabinet, both smiling

The water heater swap isn't the same booking as the leak under it

A water heater replacement, a drain camera inspection, and a re-pipe each take a different amount of time, and none of them fit the length you'd give a callout. Give each one its own service with its own length, so the booking page reserves the time the job needs instead of a generic hour. Set a break behind it too, so the drive to the next address lands on the calendar instead of eating into someone else's appointment.
Customer paying by card outside a van as the plumber holds a phone

Why the map for a burst pipe is smaller than the map for everything else

Every extra mile between the emergency call and your truck is water finding somewhere new to go, so the area you cover for a burst pipe should be smaller than the one you cover for a water heater swap you're driving to on your own schedule. Set coverage per service, by ZIP, post code, or area name, and an address outside it can't complete a booking. A drain camera inspection or a re-pipe can pull from further out, because getting there in an hour was never the point.
Plumber lying beneath a sink, wrench raised toward a lit blowtorch

Paid while the water's still fresh in everyone's mind

An emergency callout can be paid at the door the moment the leak's stopped, right there through Stripe. A planned job like a water heater swap can be paid at booking instead. If what's under the sink turns out to be worse once the panel's off, agree the extra work with the customer and add the charge from your dashboard before you leave. Refunds work the same way, from the same screen.
kiwilaunch iPhone app showing a plumbing callout and a payment to collect

A promise about how soon is only good if you can keep it

kiwilaunch runs on the iPhone, since nobody's sitting at a desk between calls. Check what's already on the calendar before you tell the next customer how soon you can be there, so the estimate holds instead of slipping once you're stuck under someone else's sink. Once the job's done, take the card with Tap to Pay on iPhone against the top of the phone, no reader to carry, so the visit is settled before you're back on the road.

iPhone app

Run the whole thing from your iPhone

Everything you'd sit down at a desk for, on the phone that's already in your hand.

kiwilaunch iOS app get started screen

Set the callouts up from the van. Add emergency and planned work with their own lengths, share the link.

kiwilaunch iOS app dashboard with the day's bookings

Today's jobs, worst first. Where you are going, what they booked, who still owes you.

Collecting a payment in the kiwilaunch iOS app

Paid at the door, before the next call. Take the card on the doorstep or send a payment link.

Apple Tap to Pay screen collecting a payment

Take a card with nothing but your iPhone. No reader to buy, carry, or charge.

Download on the App Store

Join us

Flexible pricing plan suited for the size of your business

Free
$0/month
Take bookings and get paid online, with no monthly bill.
  • 100 bookings100 bookings
  • Own branding experienceOwn branding experience
  • Custom labels and localizationCustom labels and localization
  • Custom landing pageCustom landing page
  • Online payments via StripeOnline payments via Stripe
  • Self onboardingSelf onboarding
Transaction fee : 1%
(Excluding payment gateway fees)
Solo
$9/month
One calendar, one person: you.
  • Everything in FreeEverything in Free
  • Unlimited bookings and customersUnlimited bookings and customers
  • Custom domainCustom domain
  • Google Calendar integrationGoogle Calendar integration
  • Marketing integrationsMarketing integrations
Transaction fee : 1%
(Excluding payment gateway fees)
Business
$39/month
Bring your team. Add as many staff members as you need.
  • Everything in SoloEverything in Solo
  • Unlimited team membersUnlimited team members
Transaction fee : 1%
(Excluding payment gateway fees)
Scale
$99/month
Assisted onboarding, enterprise support, and the lowest transaction fee we offer.
  • Everything in BusinessEverything in Business
  • Assisted onboardingAssisted onboarding
  • Enterprise supportEnterprise support
Transaction fee : 0.5%
(Excluding payment gateway fees)

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Frequently asked questions
Can a customer book the emergency callout without waiting for me to answer the phone?
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Emergency callouts and planned jobs work differently for me. Can the calendar keep them apart?
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How do I keep the emergency service limited to the area I can genuinely reach in time?
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I've got more than one plumber. Can each one keep their own schedule?
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What if the job turns out bigger once I'm under the sink?
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How do I add online booking for plumbing services to my website?
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Can I take a card at the customer's door once the job is done?
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Can I try it before I commit, and bring my existing customers with me?
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Contact us
Do you need custom expert support?
If your business needs custom help on design, integration, or content creation, let's talk.
(We will arrange a call with our experts to define your needs and scope.)