Question 1

Can my customers book recurring cleanings?

Accepted Answer

Yes. kiwilaunch handles one-off cleans and recurring bookings, so your every-other-week regulars and a one-time move-out clean sit on the same calendar. With your customer's permission, a recurring booking charges their card automatically each time it happens, which is what most maid services are after. You set the schedule once instead of rebooking it every month.

Question 2

We do weekly home cleaning and one-off deep cleans. Can one booking page handle both?

Accepted Answer

Yes. Each service you offer has its own settings, including its own service area, so a weekly clean and a one-off deep clean can sit side by side on the same page. Your customer picks the one they want and books it. Everything lands on the same calendar in your admin panel.

Question 3

How do I add online booking to my cleaning company's website?

Accepted Answer

You paste an embed script into your site. It works with Wix, WordPress, Squarespace, Weebly, and more, and your customers book without leaving your website. Nothing about your site needs rebuilding.

Question 4

What if my cleaning business doesn't have a website yet?

Accepted Answer

Then use a standalone kiwilaunch booking page, and put your own custom domain on it. Send the link in a text, print it on the van, or use it in your ads. Plenty of cleaning businesses start there and add the widget later, once the website exists.

Question 5

How do service areas work?

Accepted Answer

You define the areas you serve for each service, by ZIP or post code or by area name. Customers outside your coverage can't complete a booking, so you don't discover the forty-minute drive on the morning of the job. Services can have different areas from each other.

Question 6

How do payments work for cleaning jobs?

Accepted Answer

Payments run on Stripe and are built into your booking flow and your admin panel. Customers can pay when they book, you can send a payment link with booking options, and you can charge a regular customer straight from your dashboard, where refunds and extra charges live too. Your only fees are the subscription fee and the transaction fee. There is no set-up fee.

Question 7

Can I take payment at the customer's door?

Accepted Answer

Yes. With the kiwilaunch iOS app you can take a card in person using Tap to Pay on iPhone, so there's no reader to buy or keep charged. It goes in with the rest of your payments, so the dashboard still tells you the truth at the end of the week. Useful for the customer who adds the windows on the day.

Question 8

Can I manage a team of cleaners and their shifts?

Accepted Answer

Yes. You add your cleaners as staff members, set their shifts, and each one gets their own calendar. From the admin panel you can see who's working, who's free, and what each person's day looks like. It's one schedule instead of a shared spreadsheet and a group chat.

Question 9

Can I try it before I pay?

Accepted Answer

Yes. The free tier lets you take up to 100 bookings, and it doesn't ask for a credit card. When you outgrow it, the paid plans are Solo, Business, and Scale. The pricing page has what's included in each.

Question 10

Can I move my customers over from the tool I use now?

Accepted Answer

Yes. You can import your existing customers and data into your kiwilaunch account, so you're not starting with an empty list. Standard packages include three hours of onboarding support, so the move off your old tool isn't yours to work out alone.

Online Booking Software for Cleaning Companies

Integrate to your website or use our platform build a new website

Our booking widget to your website

Build website with kiwilaunch

Cleaning business software with online booking built in

Booking software for cleaning companies that are growing

Payments that live inside the booking

Recurring cleanings, paid without the chase

Only the neighborhoods you actually cover

Run the whole thing from your iPhone

Run the whole thing from your iPhone

Flexible pricing plan suited for the size of your business

Wall of Love

Comparing booking tools for this trade?

Other trades running on kiwilaunch

Maid services

Carpet & upholstery cleaning

Window cleaning