Booking software reviews

Calendly reviews: the praise, the complaints, and five alternatives

We read 678 App Store reviews and checked Calendly's score on 5 platforms. Here is what its customers say, who the product fits, and where to look if that is not you.
Reviews read 13 September 2026
Calendly logo
Appointment scheduling software
App StoreApp Store4.8
Google PlayGoogle Play4.6
Free for one event type and one calendar, with no payment collection. Standard is $12 per seat, or $10 billed annually.
Scores

Ratings from third parties

App Store
App Store
54,825 ratings
4.8
Google Play
Google Play
19,000 reviews
4.6
G2
G2
2,648 reviews
4.7
Capterra
Capterra
4,146 reviews
4.7
Trustpilot
Trustpilot
669 reviews
4.1
As published on 13 September 2026.
In their own words

Six happy customers, six unhappy ones

We print six of each on every review we publish, whatever the product scores: what changes between a good product and a bad one is what the complaints are about, not how many we run.
Happy4 and 5 stars
I do love Calendly, as it has made my life as a business owner so much easier; however, I do not love the AI features. I feel like it just adds more noise into my life. …
Adina4jc · App Store · 2026-09-05
I love setting my availability and sending off links for people to schedule themselves! It makes my life so much easier and makes meetings simple and easy to access for everyone. I love this app!
Arrrriiii · App Store · 2026-09-01
I’ve relied on Calendly for several years to allow clients to schedule their intake meetings and coaching sessions. It’s easy to use, and I appreciate the ability to automate follow up messaging and reminders. …
seancook · App Store · 2026-06-25
Calendly on mobile is not good. Almost every time I go to book more than 2 meetings it always says “error: slot filled” or too many meetings book or some thing. Please fix this. Thank y’all. May Hashem bless y’all
Joshua Donatello · App Store · 2026-03-17
For the style of schedule we run we required the ability for conflicts. Calendly’s “book over” feature is the only scheduling app we found that would allow us to easily do what we need
Justo57 · App Store · 2026-05-24
Poor iPad compatibility. Keyboards do not show up upon entering password and username rendering app useless if you are using on an iPad. Forcing you to use internet and disrupt workflow. …
ICPT! · App Store, United Kingdom · 2026-06-03
Unhappy1 and 2 stars
I cannot explain how frustrating it is to use the app for this on your phone. I run an insurance agency and schedule appointments on this app on a consistent basis. …
OVO23 · App Store · 2026-07-28
That’s a big miss. Have Apple devices & it’s no longer supporting iOS Calendar. I discovered there are many other better and cheaper (even free) options out there. Now I just have to figure out how to cancel this service.
frjps · App Store · 2026-03-22
Loved this app, and have subscription, until it stopped connecting well with my Apple calendar, which I could work around. Then it stopped allowing clients to book meetings even in my google calendar while I was travelling. …
Three play · App Store · 2026-04-09
… They say a google issue but it didn’t have that issue at all until Calendly did their update. It can’t be a coincidence. Icons sometimes are overlayed with your events and are randomly in the obviously wrong spots. …
Belubbs · App Store · 2026-08-28
I keep missing meetings bc calendly wont schedule to ical. It suddenly stopped sending meeting reminders to me so ive missed a couple very important client meetings.
Swallowhill9087 · App Store · 2026-06-03
… Ai bot gets stuck and can’t help, downloading chat doesn’t work, and the contact Calendly option through email or create ticket link doesn’t load. I’m frustrated and disappointed. …
Venaii · App Store · 2026-04-14
The verdict

Who should pick Calendly

Solo consultants selling time

Standard at $10 per seat billed annually lifts the single event type cap and turns on payment at booking through Stripe or PayPal.

Coaches selling session packages

A client can pay for a bundle of sessions upfront and book the rest later from their own link, on any paid plan with Stripe connected.

Sales teams routing leads

Teams at $16 per seat billed annually adds round-robin distribution, lead routing forms and Salesforce updates.

Who should look elsewhere, and where to look

If this is youLook at
You take card payments in person
Square Appointments, kiwilaunch
Many staff on a tight per-head budget
Setmore
You sell retail products or gift cards
Vagaro
You want new clients to find you
Booksy, Fresha
Deeper service setup and intake forms
Acuity Scheduling
Where else to look

Five alternatives

ProductKnown forFree planStarts at
Acuity Scheduling logoAcuity Scheduling
Squarespace-owned, custom client forms, paid packages
Free plan
No, 7-day trial
Starts at
$20/mo
Setmore logoSetmore
Free tier for four users, strong support desk
Free plan
Yes, 4 users
Starts at
$12/user
Square Appointments logoSquare Appointments
Booking built into Square's POS
Free plan
Yes, solo
Starts at
$0
SimplyBook.me logoSimplyBook.me
Plans priced by booking volume, not seats
Free plan
Yes, 50 bookings
Starts at
€11.90/mo
kiwilaunch logokiwilaunch
Price modifiers, package management, iOS-first
Free plan
Yes, solo
Starts at
$0
Explore more alternatives
Prices checked 13 September 2026, from each vendor’s own pricing page
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How this review was put together

We read 678 Calendly reviews through Apple's public App Store feed and set aside 164 that were more than two years old. Quotes are verbatim and linked to their source. Scores are as published on 13 September 2026, and every price comes from the vendor's own pricing page on 13 September 2026, not from a comparison site.

Wrote one of these reviews?

If you would rather we did not quote you, write to support@kiwilaunch.com and we will take it down.