Booking Software for Nutritionists and Dietitians

Nutrition customers don't usually cancel, they just stop showing up on the calendar for a while, then decide to start again. The booking page doesn't ask where they went: it's the same link and the same list of times whether it's someone's first visit or their first one back in months. They pick a slot and book it, the same as anyone booking for the first time.

The first time someone sits down with a nutritionist, there's a lot to get through, and that appointment runs long. Someone who's already done that and is just picking back up needs the shorter check-in, not the intake repeated. Keep the two as separate services, each with its own length, so a returning customer books straight into the one that actually fits, instead of the practice defaulting everyone back to the long slot.

Sell the whole course once as a package through the same booking flow as a single appointment. A customer redeems one session each time they book, and it doesn't matter if that's every other week or after a long break, there's still a session to book against. If check-ins are set to recur instead, the card on file is charged each time, with the customer's permission. Payments run on Stripe, in the booking flow and in your admin panel, where you can send a payment link, charge someone from the dashboard, issue a refund, or set a coupon code for the customer who's finally back.

Some check-ins are set to recur, and then the series quietly stops, weeks or months before anyone officially cancels it. When that customer is ready again, getting them back on the calendar doesn't mean rebuilding a recurring schedule. One-off and recurring bookings work the same way from the booking page, so a single check-in gets them back in, and a new recurring series can be set up later if that's what makes sense.

kiwilaunch runs on the iPhone already in your pocket: today's calendar, your customers, their bookings, and their payments. A customer back after months away is just the next name on the list, no different from anyone else booked for the day. Take a card in person with Tap to Pay on iPhone, with no reader to buy or keep charged, and it lands in the same dashboard as any payment taken through the booking page.