Auto Repair Booking Software for Independent Shops

A car doesn't get a price until somebody's looked at it, and until then a customer doesn't know what they're actually booking for, or how long they'll be without the car in the meantime. kiwilaunch keeps the diagnostic as its own booking, separate from the repair it might turn into: its own service, its own length, no price attached to a job that hasn't been opened up yet. Once you know what's wrong, the price goes out as a payment link, and the repair gets its own slot on the calendar instead of a promise nobody can keep.
  • Online booking for car repairs that starts with a diagnostic, not a price
    Online booking for car repairs that starts with a diagnostic, not a price
  • A diagnostic booked as its own service, separate from the repair it turns into
    A diagnostic booked as its own service, separate from the repair it turns into
  • The price sent as a payment link once the car's been looked at
    The price sent as a payment link once the car's been looked at
  • Each technician with their own shifts and their own calendar
    Each technician with their own shifts and their own calendar
Hands turning a ratchet wrench deep in an open engine bay
Diagnostic scanner plugged into a car's dashboard port, screen lit up
Mechanic in overalls tightening a bolt under an open hood
Book online
Wrenches and sockets laid out on a tool chest, a car raised on a lift
kiwilaunch product demo

Integrate with your website or use our standalone booking page

Cobalt Lane Auto Repair's Diagnostic Check page showing a soap bucket, sponge and hose

Booking widgets in your website

  • Integrate in 3 mins with an embed scriptIntegrate in 3 mins with an embed script
  • Your own web pages convert to paying customersYour own web pages convert to paying customers
  • Compatible with all systems (Wix, Wordpress, Squarespace, Weebly and more)Compatible with all systems (Wix, Wordpress, Squarespace, Weebly and more)
Cobalt Lane Auto Repair's booking page listing a diagnostic check, full service and brake repair

Standalone booking page

  • Your custom domain and designYour custom domain and design
  • Use in your ads (social media, newsletters)Use in your ads (social media, newsletters)
  • Optimized for conversion and customizableOptimized for conversion and customizable
Laptop showing the kiwilaunch admin dashboard with sales, bookings and staff figures

Booking software for auto repair shops built around the diagnostic, not the fix

A repair shop can't price a job before it's been opened up, and a customer without a car in the meantime is waiting on that number. kiwilaunch keeps the diagnostic as its own service with its own length, separate from the repair it might turn into. Once you know what's wrong, send the price as a payment link, or charge it from the dashboard once the customer's agreed to it over the phone. Booking happens on your own website through an embed script, or on a standalone kiwilaunch booking page.
Socket set, an oil filter and a breaker bar on a dark tarp

The diagnostic is a booking, the price isn't yet

A customer calls about a noise, and nobody, including you, knows what it'll cost to fix until the car's been looked at. Set the diagnostic up as its own service with its own length, separate from the repair it might turn into. A customer books time with a technician, not a price, and what the diagnostic finds is what decides the appointment that comes after it.
Customer handing over car keys to a mechanic at the garage door

The price gets sent once, not argued about at pickup

Once the number exists, the moment to send it is right then, while the diagnosis is still fresh, not at the counter while the customer's standing there waiting on their keys. Send the price as a payment link the moment the diagnostic wraps, or charge it from the dashboard once the customer's agreed to it over the phone. If the job turns out bigger once it's underway, the difference goes on as an extra charge from the same dashboard, so pickup is a handoff, not a negotiation.
Customer handing over a card as the mechanic takes payment on his phone

Mechanic scheduling software for a two-visit job

A diagnostic and the repair that follows it often land as two separate bookings, sometimes with two different technicians, days apart. Each technician is a staff member with their own shifts and their own calendar, so a shop with more than one bay runs off one schedule instead of a whiteboard everyone has to walk over and check. If a repair runs longer than expected, that booking is rescheduled to another time rather than left open-ended.
Mechanic leaning into an engine bay, holding a work light

Booking a diagnostic instead of describing a noise over the phone

Most calls into a repair shop start with somebody trying to describe a sound they can't really explain, hoping for a number nobody can give them yet. A diagnostic slot on the booking page skips that call: the customer picks a time to bring the car in without having to explain what's wrong first. Put the widget on your site with a script tag, or send people straight to a standalone kiwilaunch booking page if the shop runs on more of a listing than a website.
kiwilaunch iPhone app showing the day's repair bookings and a payment to collect

Calling with the diagnosis, not chasing a number later

The customer usually isn't standing there when you find out what's actually wrong, they dropped the car off and left. kiwilaunch runs on the iPhone already in your pocket: today's bookings, who's bringing a car in, and their payments. Send the payment link the moment you're off the phone with them, or take the card with Tap to Pay on iPhone when they're back to collect it, with no reader to buy or keep charged.

iPhone app

Run the whole thing from your iPhone

Everything you'd sit down at a desk for, on the phone that's already in your hand.

kiwilaunch iOS app get started screen

Set the shop up from the counter. Add diagnostics and services with their own lengths, share the link.

kiwilaunch iOS app dashboard with the day's bookings

What is in the shop today. Which cars, what they booked, and who still owes you.

Collecting a payment in the kiwilaunch iOS app

Paid at collection. Take the card at the counter or send a payment link.

Apple Tap to Pay screen collecting a payment

Take a card with nothing but your iPhone. No reader to buy, carry, or charge.

Download on the App Store

Join us

Flexible pricing plan suited for the size of your business

Free
$0/month
Take bookings and get paid online, with no monthly bill.
  • 100 bookings100 bookings
  • Own branding experienceOwn branding experience
  • Custom labels and localizationCustom labels and localization
  • Custom landing pageCustom landing page
  • Online payments via StripeOnline payments via Stripe
  • Self onboardingSelf onboarding
Transaction fee : 1%
(Excluding payment gateway fees)
Solo
$9/month
One calendar, one person: you.
  • Everything in FreeEverything in Free
  • Unlimited bookings and customersUnlimited bookings and customers
  • Custom domainCustom domain
  • Google Calendar integrationGoogle Calendar integration
  • Marketing integrationsMarketing integrations
Transaction fee : 1%
(Excluding payment gateway fees)
Business
$39/month
Bring your team. Add as many staff members as you need.
  • Everything in SoloEverything in Solo
  • Unlimited team membersUnlimited team members
Transaction fee : 1%
(Excluding payment gateway fees)
Scale
$99/month
Assisted onboarding, enterprise support, and the lowest transaction fee we offer.
  • Everything in BusinessEverything in Business
  • Assisted onboardingAssisted onboarding
  • Enterprise supportEnterprise support
Transaction fee : 0.5%
(Excluding payment gateway fees)

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Frequently asked questions
Why book a diagnostic without a price attached to it?
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Once I know what's actually wrong, how do I charge for it?
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Can customers book the repair itself, or only the diagnostic?
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We have more than one technician. Can each one keep their own schedule?
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A repair is taking longer than the estimate. Can I move the booking?
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How do I add online booking for car repairs to my shop's website?
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How do payments work for a repair shop?
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Can I try it first, and bring my existing customers over?
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Contact us
Do you need custom expert support?
If your business needs custom help on design, integration, or content creation, let's talk.
(We will arrange a call with our experts to define your needs and scope.)