Booking software reviews
Picktime reviews: the praise, the complaints, and five alternatives
We read 35 App Store reviews and checked Picktime's score on 4 platforms. Here is what its customers say, who the product fits, and where to look if that is not you.
Reviews read 13 September 2026
App Store4.4
Google Play3.9Scores
Ratings from third parties
App Store
4.4
Google Play
3.9
G2
4.3
Capterra
4.8
In their own words
Five happy customers, five unhappy ones
We print the same number of each on every review we publish. Picktime has fewer reviews than most, so this page shows 5 a side rather than six.
Happy4 and 5 stars
“I use this app for my students to book themselves in for phone appointments. So far it's working well. It would be great if it integrated with my iCal Perhaps that is something this company could do in an update?”
“Moved to this app from Fresha after they started charging and trying to get users to take payments through them, it felt like a money grab. …”
“When I try to add a location, the app completely shuts off. I have enjoyed everything about this app, but in order for my business to thrive I really need this bug to be fixed. …”
“This is a great app! It is easy to use, and the customer service is excellent; they are always happy to help. The reason I’ve given this a 4-star rating is that there is room for improvement. …”
“This calendar is perfect for a small business to start out its free but if you want more features it’s so cheap to upgrade. It has everything you need when starting out and wanting to book customers online .”
Unhappy1 and 2 stars
“… First, your pricing and marketing need to be much more transparent. If a customer cannot actually purchase the Starter plan for one user at the advertised per-user price, then advertising it that way creates the wrong impression. …”
“Downloaded the android version yesterday, 1/23, and the iOS today, both versions crash. Waiting for it to be resolved.”
“Was great now crashes on opening. Please sort this!”
“No longer works after this most recent update. Comes up and immediately closes out. Update needs an update.”
“All of a sudden I can’t access the info using the app however it opens using the desktop site which is not cool. Please help!!”
The verdict
Who should pick Picktime
Teams of three or fewer
The free plan covers three team members, three resources, two locations and unlimited appointments at no cost.
The tightest budgets
Starter is $3 per user a month billed annually, and Pro drops to $2.25 per user at ten seats.
Rooms, equipment and classes
Picktime schedules resources such as rooms and equipment alongside staff appointments and classes.
Who should look elsewhere, and where to look
If this is youLook at
Your team is four to nine people
Setmore, Acuity SchedulingYou need reminders on a free plan
SetmoreYou take card payments in person
Square Appointments, kiwilaunchYou want a marketplace finding you clients
Booksy, FreshaA salon needing retail and payroll
VagaroWhere else to look
Five alternatives
ProductKnown forFree planStarts at
SetmoreFree tier for four users, strong support desk
Free plan
Yes, 4 usersStarts at
$12/user
SimplyBook.mePlans priced by booking volume, not seats
Free plan
Yes, 50 bookingsStarts at
€11.90/mo
Square AppointmentsBooking built into Square's POS
Free plan
Yes, soloStarts at
$0
Acuity SchedulingSquarespace-owned, custom client forms, paid packages
Free plan
No, 7-day trialStarts at
$20/mo
kiwilaunchPrice modifiers, package management, iOS-first
Free plan
Yes, soloStarts at
$0Advertisementfrom the publisher of this site
Take your first paid booking this week.
Set up your services, share your booking link, and let customers book and pay themselves. All from your iPhone, or your laptop browser.
Your booking page, live on your own website or ours
Card payments in person, with nothing but your iPhone
Appointments, packages, courses, and classes
How this review was put together
We read 35 Picktime reviews through Apple's public App Store feed and set aside 8 that were more than two years old. Quotes are verbatim and linked to their source. Scores are as published on 13 September 2026, and every price comes from the vendor's own pricing page on 13 September 2026, not from a comparison site.
Wrote one of these reviews?
If you would rather we did not quote you, write to support@kiwilaunch.com and we will take it down.